babi88 Privacy Policy

1.1 Registration Data

When you create a babi88 account, we collect the following information:

• Full legal name — as it appears on your government-issued identity document.
• Date of birth — to verify that you meet the 21+ age requirement.
• Mobile phone number — used for account verification, babi88 Login security, and transactional notifications.
• Email address — used for account communications and password recovery.
• Residential address — including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh) and postal code.
• Preferred currency — Bangladeshi Taka (BDT) is the default and only supported currency on babi88.

1.2 Identity Verification Data

When babi88 requires you to verify your identity — for example, before processing a withdrawal above a certain threshold or following a fraud alert — we may collect:

• A copy of your National ID Card, passport, or birth certificate.
• A selfie or live photograph for facial comparison against your identity document.
• Proof of address (e.g., a utility bill or bank statement issued within the last 90 days).
• Proof of payment method ownership (e.g., a screenshot of your bKash or Nagad account showing your registered name).

Identity verification documents are stored securely and used solely for the purpose of confirming your identity. They are not shared with third parties except where required by law.

1.3 Payment & Transaction Data

To process deposits and withdrawals, babi88 collects data relating to your payment transactions, including:

• Mobile wallet account numbers (bKash, Nagad, Rocket, Upay).
• Bank account details (where bank transfer is used — e.g., Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank).
• Partial card details (last four digits, card type) where Visa or Mastercard is used.
• Transaction amounts in BDT, timestamps, and reference numbers.
• Deposit and withdrawal history associated with your account.

Full payment credentials (e.g., complete card numbers, PINs, or mobile banking passwords) are never stored by babi88. Payment data is processed through encrypted channels directly with the relevant payment provider.

1.4 Usage & Technical Data

When you access the babi88 platform, our systems automatically collect technical data, including:

• IP address and approximate geolocation derived from it.
• Device type, operating system, and browser version.
• Pages visited, game sessions initiated, bets placed, and time spent on each section.
• Referring URL (the site or link you came from before reaching babi88.ws).
• Session identifiers and login timestamps linked to your babi88 Login events.

This technical data is used to maintain platform security, detect fraudulent access, and improve the overall babi88 player experience.

1.5 Communications Data

If you contact the babi88 support team via email at [email protected], we retain a record of the correspondence, including your name, contact details, the content of your message, and any supporting attachments. This data is used to resolve your query and to improve our customer support processes.

3.1 Payment Processors

When you make a deposit or request a withdrawal, babi88 shares the minimum necessary payment data with the relevant payment provider (such as bKash, Nagad, Rocket, Upay, or your nominated bank). These providers process your transaction data under their own privacy policies and security standards. babi88 does not store full payment credentials on its own servers.

3.2 Game Providers

babi88 offers games supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game from one of these providers, a session token and limited account data (such as your account identifier and current balance) are transmitted to the game provider's servers to run the game. Game providers are contractually prohibited from using this data for any purpose other than delivering the game session.

3.3 Identity Verification Services

babi88 may use third-party identity verification providers to assist with KYC checks. Where your identity documents are submitted for verification, they may be processed by such a provider on babi88's behalf. All such providers are bound by strict data processing agreements and may not use your data for their own purposes.

3.4 Legal & Regulatory Disclosure

babi88 may disclose your personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity.

3.5 Business Transfers

In the event that babi88 or any part of its business is sold, merged, or transferred to another entity, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a notice on the babi88 platform prior to your data being subjected to a different privacy policy.

5.1 Retention Periods

babi88 retains personal data for the following periods:

• Active account data: Retained for the entire duration of your account's active status plus a minimum of five years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for a minimum of five years from the date of verification.
• Support correspondence: Retained for two years from the date of the last interaction in a support thread.
• Technical / usage logs: Retained for up to 12 months and then deleted or anonymised.

Once the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

5.2 Your Privacy Rights

As a babi88 player, you have the following rights in respect of your personal data:

• Right of access: Request a copy of the personal data babi88 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: Request that babi88 limit how it uses your data in certain circumstances.
• Right to data portability: Request a structured, machine-readable copy of the personal data you have provided to babi88.
• Right to object: Object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, submit a request to [email protected]. We will respond within a reasonable timeframe and may require you to verify your identity before actioning the request.

7.1 Changes to This Policy

babi88 reserves the right to update this Privacy Policy at any time to reflect changes in how we process personal data, changes in applicable legal requirements, or changes to the babi88 service. Material changes will be notified to registered players via a prominent notice on the babi88 platform and, where possible, by email to the address registered on your account. The updated Policy will be effective from the date displayed in the "Last Updated" field at the top of this document. Continued use of the babi88 platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

7.2 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the way babi88 handles your personal data, please contact our support team. Email: [email protected]. Do not use a mailto link to send this address — copy it manually into your email client. Support is available daily from 08:00 AM to 02:00 AM BST (UTC+6).

For formal data access or erasure requests, please include "Privacy Request" in your subject line along with the full name and mobile number registered on your babi88 account so that we can identify and verify your account before processing the request.